Best Print Plus – E-commerce Terms & Conditions
Effective Date: [Insert Date]
Jurisdiction: Ghana
Version: 1.0
Welcome to Best Print Plus! These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile app, and all associated services. By using our platform, you agree to be legally bound by these Terms.
1. Definitions
- “We,” “us,” “our” – refers to Best Print Plus.
- “You,” “your,” “customer” – refers to anyone using our platform or purchasing from us.
- “Platform” – refers to our website, mobile app, and related services.
2. User Eligibility
You must be:
- At least 18 years old
- Using our platform for lawful purposes only
- Providing accurate and complete information during registration or checkout
3. Account Responsibility
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts for suspicious activity.
4. Orders and Payment
- All prices are listed in Ghanaian Cedis (GHS) unless otherwise stated.
- Orders are not confirmed until full payment is received.
- Payment options include Mobile Money, Bank Transfer, Debit/Credit Cards, and other available gateways.
- We reserve the right to cancel any order due to stock issues, errors in pricing, or suspected fraud.
5. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on your location.
- You must provide accurate delivery information to avoid delays.
- We are not responsible for delivery failures due to incorrect or incomplete address details.
- Title and risk of loss pass to you upon delivery.
6. Returns and Refunds
- Products may be returned within 7 days if they are defective or not as described.
- To qualify for a refund or replacement, the product must be unused and in its original condition and packaging.
- Refunds are processed within 7–14 business days after approval.
- We reserve the right to reject return requests that do not meet our policy.
7. Product Descriptions and Availability
- We strive to ensure accurate product descriptions and images.
- We do not guarantee that product colors, sizes, or specifications will be exactly as shown due to device displays or manufacturer changes.
- Availability may change without notice.
8. Intellectual Property
- All content on the platform—including logos, images, text, and software—is the property of Best Print Plus or its licensors.
- You may not copy, reproduce, or distribute any content without our written permission.
9. Limitation of Liability
- We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our platform or products.
- Our maximum liability shall not exceed the total amount paid by you for the product.
10. Privacy and Data Protection
- Your use of our platform is also governed by our Privacy Policy.
- We comply with Ghana’s Data Protection Act, 2012 (Act 843).
- We do not share or sell your personal data without consent.
11. Suspension and Termination
- We may suspend or terminate your account if you violate these Terms or misuse our services.
- You may also deactivate your account at any time by contacting our support.
12. Governing Law
- These Terms are governed by the laws of the Republic of Ghana.
- Any disputes shall be resolved in the appropriate Ghanaian courts or through alternative dispute resolution methods.
13. Modifications to Terms
- We reserve the right to update or change these Terms at any time.
- You will be notified of changes via the platform or email.
- Continued use of our services after updates indicates your acceptance of the new Terms.
14. Contact Us
Best Print Plus
📧 Email: support@bestprint.com
📞 Phone: [Insert Local Number]
🏢 Address: [Insert Ghana Office Address]
